Hampton Inn Chicago Downtown/Magnificent Mile

The check in and out was easy. The rooms were a good size but the configuration of the rooms was odd( the door in hit the wall and only opened 3/4) The rooftop pool was excellent but a little small. Breakfast was very nice and free. The location was perfect for shopping and sight seeing

The breakfast was good and the area very clean.

My husband was in the ICU at Northwestern. I accidentally booked for a later day and the female clerk fixed the date so I could stay the intended night. She was wonderful and kind. And then I got a call from the hospital at 2am to go back. There were 2 men at the front desk and one made sure that I got across the street safely to the Galter Pavilion. Your staff went way above and beyond for me when I was both exhausted and stressed.

Huge room on 34th floor with spectacular views of the city one way and Lake Michigan in the distance the other. Lovely big comfy bed and good bathroom facilities. Staff were friendly and helpful, especially the lady greeting guests at breakfast. Breakfast was plentiful and varied options.

Exceptionally comfortable beds and bedding, I actually took a picture of the mattress tag. It’s that good.