The check in and out was easy. The rooms were a good size but the configuration of the rooms was odd( the door in hit the wall and only opened 3/4) The rooftop pool was excellent but a little small. Breakfast was very nice and free. The location was perfect for shopping and sight seeing
Melinda
2024年6月
I loved the room. It was clean and kept up. It was also big enough to move around in. The view was really beautiful too. The young gentleman that checked us in was super kind and helpful!
Heather
2024年5月
The breakfast was good and the area very clean.
Marybeth
2025年2月
Was easy access to attractions. Breakfast buffet was good.
Dawn
2024年8月
My husband was in the ICU at Northwestern. I accidentally booked for a later day and the female clerk fixed the date so I could stay the intended night. She was wonderful and kind. And then I got a call from the hospital at 2am to go back. There were 2 men at the front desk and one made sure that I got across the street safely to the Galter Pavilion. Your staff went way above and beyond for me when I was both exhausted and stressed.
Susan
2024年11月
The room was big enough and clean. The breakfast was good, a lot of variety. Location was great. Close to much shopping, dining and attractions.
Linda
2024年2月
Huge room on 34th floor with spectacular views of the city one way and Lake Michigan in the distance the other. Lovely big comfy bed and good bathroom facilities. Staff were friendly and helpful, especially the lady greeting guests at breakfast. Breakfast was plentiful and varied options.
Gc15
2024年10月
It is in the center of the city with many businesses around to walk around.
Mr
2024年7月
Exceptionally comfortable beds and bedding, I actually took a picture of the mattress tag. It’s that good.
Erin
2024年5月
Staff were very friendly and kind. Not fancy, but a nice breakfast was provided. Location is very good if you are visiting the Magnificient Mile.
Kotohiro
2024年5月